TERMS & CONDITION
USER & REGISTRATION
- Eligibility: You are eligible to enter into this agreement and:
- You are an adult (18 years), or you have gained adequate consent from your parents / legal guardians to enter into this agreement.
- You were not prohibited by any law, judicial act, or competent authority to enter into an agreement.
- You were not previously prohibited by Exclusive Addons to enter into an agreement like this.
- You are not a resident of any prohibited state and you are not a member of any terror organization.
- If you are working on behalf of an organization, you hold all necessary permits to enter into an agreement.
- Personal Use Only: You may choose to subscribe to a Subscription Plan (as defined below) in which you are permitted to use the Content on an unlimited number of websites. The subscription to such Subscription Plan and the associated license is solely for your personal and non-commercial use and you shall not sell, rent, convey, distribute, commercialize or publish the license and related Services to any third parties. This does not mean that you cannot use our framework to produce and generate websites for others, but it means that you cannot resell your Subscription Plan and the associated license to third parties so they can access the Site and/or the Services.
- Acceptable and Restricted Use: You shall use the product and services in its true form and refrain from any activity which may infringe, disrupt, or delay services to the other users. You shall not use the services for any malicious activities such as sending spam, unsolicited messages, harass, stalk, or threaten any other person or system. You shall not create any script, software, code, or program which may impair, disrupt, diminish, or add functionality to the services.
- No License: Except as explicitly licensed under these Terms, you are prohibited from any use of Exclusive Addons’, or any end-user, intellectual property.
- Verifying your Account: When registering for a product or service, Exclusive Addons may ask you to verify your identification through various means. If you have registered with an email ID, Exclusive Addons may send you a message to the same address that you’ve provided. This message may contain links or a list of the information we’ll need to identify you as the sole owner of the email ID.
- Securing Your Account: You have to agree to accept responsibility for all activities that occur under your Account. As a measure to keep our services and confidential information such as licenses, etc. safe, you are bound to secure your account with a strong password.
- One Account Per Person: You are allowed to have only one account on our website. While each account is allowed to be used by a single user. If you are a part of an organization and own an account on behalf of it, you are allowed to grant access to a few employees. In this case, you will be held responsible for their behavior on our website.
- Sharing Your Account Credentials: You are expressly prohibited from sharing your username and password with third-parties.
- Abuse Notification: You are required to inform Exclusive Addons immediately, in case you get adequate information that your account has been hacked or if you get information about the unauthorized usage of your account.
- Online Store: Exclusive Addons shall allow you to purchase licenses through the online store. Any item shall be sold under a specific license and each item you purchase will be associated with a unique license key.
- Updates: Exclusive Addons may provide you with updates for the product offered. These updates can be implemented with your discretion, by updating the files and database on your server.
- License Key: Every customer who purchases our product is provided with a license key that is required to unlock benefits such as automatic updates, support from our developers, and extra resources for the product offered. This license key is a property of Exclusive Addons. You are free to use it on your own website. You can also use it on websites of your customers if the website is made by you. However, sharing the license key with any third party is not allowed.
- Knowledge Base: Exclusive Addons shall provide certain manuals, articles, and tutorials that will help you use the licensed product. Most of these are available free of cost, while Exclusive Addons holds the authority to charge for some additional documents.
- Content: All the content, graphics, design, elements artwork, logos, icons, images, sounds, videos, fonts, interactive features, images, videos, products used on this website including documentation are a property of Exclusive Addons. Although you can refer to everything on this website, you cannot claim our content or products without consent from us.
- Restrictions: Except as explicitly permitted under these Terms the Content may not be used, copied, broadcasted, transmitted, distributed, licensed, displayed, sold, licensed, made available in any manner, de-compiled, or otherwise exploited for any purpose whatsoever.
LICENSE OF OUR WORDPRESS PRODUCTS
All Exclusive Addons products are sold as automatically recurring subscriptions that renew every year on the anniversary of the purchase date. This is applicable for all paid products unless otherwise stated, and the ones that come with a lifetime license that do not require renewals.
REFUND POLICY AND LICENSE CANCELLATIONS
- We will process your refund as soon as possible. In some cases, we might even offer to resolve an issue for you.
- No refunds will be processed after 21 days post-purchase. If you are not happy, apply for a refund within 21 days after purchase.
- Refund periods are based on the first purchase date. If you have purchased and requested a refund in the past, the 21 days are from the first purchase, not the repurchase date.
- By requesting and receiving a refund, you relinquish all ownership of your license and agree to cease the use of the product immediately.
- We reserve the right to reject a refund request if deemed necessary.
- You can submit a refund request by opening a support ticket.
DELIVERY OF PRODUCTS
ACCOUNT TERMINATION & SUSPENSION
- Abusive behavior or excessive negativity towards the Exclusive Addons staff.
- Repeated defamatory, malicious, or false statements including slander against Exclusive Addons products.
- Promoting competitor products, contributing to software piracy, hacking, spamming, or other illegal acts.
- We reasonably believe that your account has been compromised, shared with others, or for other security reasons.
- All decisions are final and terminated or suspended accounts will not be reversed.
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